This would also make me crazy- a deal finder that constantly needs to find a better deal. I say this as a person with a dad like this.
Making these changes can cause issues. There's a chance that certain contractual aspects will be missed before the switchover, and this can lead to services that are now gone. I get your point, but I also deeply feel her pain!
My husband does some irritating things, but thank god he doesn't do this! Thanks for making me appreciate him more, Lol!!
Your poor friend!